The staff were incredibly friendly and helpful, but

there were some issues with our room maintenance that detracted from the experience. The pools were nice, but it was challenging to find empty lounge chairs during peak hours.

Recommend for a weekend rest

Comfortable room, peaceful atmosphere, with impressive amenities like the outdoor swimming pool and easy beach access, making it perfect for relaxation after exploring the nearby attractions.

For us it was ideal.

Amazing Family Getaway with Impeccable Service!

We had a fantastic stay, enjoying the delicious meals at Koi and the attentive service from Erika by the pool. The large pool was perfect for our family, while the smaller one allowed for peaceful moments. Don't miss the hibachi grill for an unforgettable dining experience!

Beautiful beach with crystal clear water.

During our stay, we faced constant issues with the room's cleanliness. The Villa Master Suite Plunge Pool had a persistent odor that made our family uncomfortable. Additionally, the staff seemed disengaged and unhelpful, which added to our disappointing experience.

comfortable stay with easy access to fun attractions

During my stay, I enjoyed amazing waterfront views and found the staff to be very attentive and helpful throughout my visit. it was also great to be just a short walk away from interesting spots like the Cancun Wax Museum and La Isla Shopping Village, making it easy to explore the area without needing transportation. as a solo traveler, I loved the convenient beach access which allowed for relaxing strolls along the shore.

would absolutely stay here again

The bed was super comfy, and the balcony had an amazing ocean view. Our room had air conditioning, a flat-screen TV, and free toiletries. The rooftop bar was breathtaking. We enjoyed spa facilities like massages and body wraps. Staff were very friendly and helpful, and dining options had plenty of healthy choices.

The Grand Park Royal Cancun (Adults Only) features stunning ocean views, well-groomed gardens, and spacious corridors that made it easy for seniors to navigate. The staff were attentive and always ready to assist with any needs.

More accessible seating areas by the pool needed.

The Grand Park Royal Cancun (Adults Only) boasts a beautiful beach with crystal clear water, making it perfect for relaxing. The attentive staff truly enhances the experience, always ready to assist with a smile. The spacious and well-maintained gardens add to the resort's charm.

Poolside seating can be limited at times.

Had an amazing time with friends. We loved lounging at the adult pool and enjoyed a vibrant local market nearby. Connecting with nature through beachfront yoga and watching the sunrise was unforgettable. The clear waters and smooth sands made for perfect beach days!

We had some initial confusion with our room reservation, which was frustrating. The staff at check-in didn't seem to help much when we asked for two beds as requested.